1. Double-click Pathology Reports to Action to access results for processing.
2. Sort results into date order by selecting Arrived. Prioritise the oldest abnormal results.
Abnormal results are highlighted in red, normal results in grey, and results with no indicator show no result.
Do not action cytology requests.
3. Right-click on the result and select View report, or double-click on the patient.
4. Review the result and select Mark report as reviewed.
5. When the Link Report to Request pop-up appears, click Do not link unless the result has returned in its entirety.
6. Click Yes when asked to confirm you do not want to link the report.
7. Select the appropriate result indicator.
Note: results are visible to patients.
8. Select the appropriate follow-up action.
9. Add internal comments where appropriate, especially for abnormal results. Context for your decision-making is useful for patient queries and audit.
10. Confirm all selections and inputs are correct, then click OK to file the record.
11. Some reports contain multiple results, referred to as batteries.
12. When viewing the report, you will see the battery headers.
13. Ensure the reason for requesting the test is documented in the Unspecified clinical information section.
For additional supporting information, refer to the clinical record and select Record.
14. View and compare previous results by selecting Graph old readings.
15. Results are visible in table form. Click Graph.
16. Review the graph view to assess trends in results over time.
17. Click Close to return to the previous screen.
18. If there is an abnormal result or battery in the report, file this separately by selecting Mark battery as reviewed.
Mark report as reviewed will file all batteries under the same result or outcome.
19. Document the result and any necessary follow-up action.
20. If a test needs repeating, select Repeat test as the follow-up action. This can be selected alongside other actions.
21. Provide context in the comments section and select Create a task.
22. Select OK to file the result. You will then be prompted to confirm the task.
23. Confirm the recipient of the task as the Admin user group.
Review the task content carefully, add context, and be specific about what needs to be communicated to the patient. Remember the admin team are non-clinical.
24. Click the dropdown arrow next to the flag and add a red flag for urgent tasks.
Urgent tasks are reviewed the same day. Be mindful of time zones — if sent late, inform the practice directly to highlight urgency.
25. Click OK to finalise the task.
