Asterix Health

👋 Welcome to Tudor Lodge. Keep this page open during your shift.

- Key Info: Operating hours, Bypass numbers, and tools to start your shift.
- Workflow: TQUEST (St George's), F12 Referrals, and Interpreter services.
- Prescribing: Safety rules (⚠️ Max 30 days CDs) and formulary links.
- Skill Mix: Who to task for specific needs (Pharmacist, Nursing, Trainees).

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Central dashboard for Tudor Lodge: Includes Operating Hours, Safeguarding, TQUEST, and Referrals

Tudor Lodge

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Practice Details	Key Contacts	Clinical Tools
Org ID: `8777`	GP Lead: Dr Aravinden R.	📘 NICE Guidance
Bypass: 0203 974 7500	Ops Lead: Crystal Short	💊 British National Formulary
Hours: Mon-Fri 08:00–18:30	Safeguarding (Adult/Child)	🧪 SWL Formulary
(Sat 09:00–12:00)	Dr Thurairatnam / Dr Khandker	(South West London)
	[email protected]

Task	How	Notes
Investigations (Pathology)	TQUEST	All processed by St George's Hospital (Tooting)
Scans & Imaging	F12 Wandsworth Protocol Launcher → Diagnostic Imaging	Send via AccuMail to [email protected]
Referrals	F12 → Wandsworth Documents Launcher → generate letter → task Referrals team
2-Week Wait (2WW)	Same as referrals	⚠️ Mark task as URGENT
Lab processing	Workflow > Global Lab Reports	Normal labs auto-file via GP Automate. Abnormal cytology → Nursing Team.
Consultations	Via X-on toolbar	Use Script for Phoning Patients
AI Scribe	Tortus (X-on toolbar) or Tandem (AccuRx toolbar)	Consent covered by practice privacy policy
Interpreter	DA Languages	Tudor Lodge Interpreter services
Urgent same-day FU	Call patient directly to manage. If F2F needed → urgent task to Referrals team.	If non-contactable after 2 attempts: text patient + call bypass 02039747500 + WhatsApp Asterix
Routine FU (<1 month)	Send self book link
Routine FU (>1 month)	Task Referrals team	Include timeframe and slot type
Safeguarding	Contact bypass 02039747500	Or email [email protected]
Home visits	Task Referrals team	Unlikely to need — for vulnerable patients only
DNAs	Code as failed encounter	Text patient after 2 failed contact attempts
Texting patients	AccuRx	Use templates where possible, and try to limit the number of fragments per text message

Task	How	Notes
Controlled Drugs	Usual scope applies	Max 30 days supply. Must remain within formulary.
Repeat prescribing	EPS with smart card PIN	Notify patient via AccuRx. Follow OptimiseRx suggestions.
Prescribing restrictions	Use South West London Formulary	Document any override for audit.
Sick notes	Issue within consultation
Minors	Usual scope applies	Double-check doses in BNFc. Escalate safeguarding urgently.

Role	Name	Scope
GP Team	Dr Arav Ratnakumar, Dr Abi Ratnakumar, Dr K Prabaharan, Dr T Khandker, Dr Z Ahmed, Dr A Thurairatnam
GP Trainee (ST3)	Dr James Salter	⚠️ Divert any labs requested by James back to him for training
Pharmacist	Anthony Araba	Acute presentations, LTC reviews, minor illness, medication reviews, QOF
Nursing	Miss Rosemary Ramroop	Bloods, immunisations, contraception, smears, dressings, diabetes reviews, spirometry, sexual health
Physiotherapist	Simran Kaur
Social Prescriber	Kelly Downes